Introduction
This Privacy Policy explains how Fleurie Guest House collects, uses, and protects information when you visit our website at fleurieguesthouse.co.uk. We are committed to respecting your privacy and ensuring transparency about how your data is handled.
Information We Collect
When you visit our website, we automatically collect certain non-personal information through standard web technologies. This includes:
- IP address and geographic location (approximate)
- Browser type and version
- Operating system
- Pages visited and time spent on site
- Referral source (e.g., search engine or link)
We do not collect names, email addresses, phone numbers, or any other personally identifiable information unless you voluntarily provide it through contact forms — and even then, no data is stored in a database.
How We Use Information
The information collected is used solely for the following purposes:
- To analyse website traffic and improve user experience
- To understand which content is most popular
- To ensure the website functions correctly
- To comply with legal obligations
We do not use your data for marketing, profiling, or automated decision-making.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These are small text files stored on your device that help us remember your preferences and track site usage.
Types of cookies we use:
- Essential cookies: Necessary for the website to function (e.g., session management)
- Analytics cookies: Used by third-party services to measure traffic (e.g., Google Analytics)
- Performance cookies: Help us understand how visitors interact with the site
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
Third-Party Services
We use trusted third-party services to support our website operations:
- Google Analytics: To analyse traffic patterns and user behaviour. Google’s Privacy Policy applies to its services.
- Advertising networks: We may use ad services such as Google AdSense to display relevant content. These services may use cookies to serve ads based on your visits to this and other sites.
We do not share personal data with these providers. These services operate under their own privacy policies and are not under our control.
Data Security
We implement reasonable technical and organisational measures to protect your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
Under the UK’s Data Protection Act 2018 and the UK GDPR, you have the following rights:
- The right to be informed about how your data is used
- The right to access any personal data we hold about you
- The right to request deletion of your data (where applicable)
- The right to object to processing
- The right to withdraw consent (where based on consent)
To exercise any of these rights, please contact us using the details below. We will respond within one month.
Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically for updates.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Callum Hawkes
50 Grenfell Street, Adelaide SA 5000, Australia
Email: [email protected]
Last Updated: 5 April 2024
