Introduction
This Privacy Policy applies to the website fleurieguesthouse.co.uk, operated by Callum Hawkes, located at 50 Grenfell Street, Adelaide SA 5000, Australia. It outlines the types of personal information that is collected by the website, how this information is used, and the measures taken to protect it. Users are encouraged to read this policy carefully to understand how their personal data is handled. We are committed to ensuring that your privacy is protected and will only use the information that you provide in accordance with this policy.
Information Collection
Types of Information Collected
We collect various types of information to provide and improve our services to you. This includes personal identification information such as your name, email address, and postal address. Additionally, we may collect information on your booking preferences, accommodation choices, and payment methods. We gather this information through secure channels when you interact with our website, make reservations, or contact us with inquiries.
Methods of Collection
Information is collected directly from you when you fill out forms on our website, subscribe to our newsletters, or contact us for customer support. We also indirectly collect data from your interactions with our website, including IP addresses, cookies, and other tracking technologies that help us understand your preferences and improve our offerings.
Use of Information
Purpose of Data Use
We use the collected data to provide you with the best possible service. This includes processing your reservations, sending booking confirmations, and updating you on changes or cancellations. We may also use your information to communicate special offers, marketing promotions, or other information that could be of interest to you. Moreover, the data helps us improve our website, tailor our services to your needs, and ensure the security and integrity of our systems.
Sharing and Disclosure
Your personal information may be shared with third parties involved in fulfilling your travel arrangements, such as hotels and payment processors. We ensure that these partners comply with strict data protection regulations. We will not sell or lease your personal data to third parties without your explicit consent unless required by law or necessary for legal proceedings. In the event of a merger, acquisition, or asset sale, we may disclose your information to the interested party.
Data Security
We are committed to ensuring that your information is secure. Technical and organizational measures are in place to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. These measures include encryption, firewalls, regular security assessments, and restricted access to your personal data to only those employees and third parties who need it to perform their duties.
Your Rights
Access and Correction
You have the right to access the personal data we hold about you. If you believe any information we have is incorrect or incomplete, please contact us immediately at [email protected] to request its correction or deletion. We will address your request in accordance with applicable data protection laws.
Withdrawal of Consent
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or contacting us via email. We respect your right to revoke consent and will ensure your preferences are updated promptly.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or the practices of our website, please contact us at: Callum Hawkes, 50 Grenfell Street, Adelaide SA 5000, Australia, Email: [email protected].
